Frequently Asked Questions

What is the difference between counselling and coaching?

Choosing between counseling and coaching depends on your personal goals and needs. Counseling focuses on addressing mental health concerns, such as grief, anxiety, depression, and trauma, while coaching focuses on personal and professional growth. If you’re looking to address deep-seated issues, counseling may be the better choice. If your goal is personal development, coaching may be a better fit.

What is counselling/coaching like?

The process of seeking support through a counselling or coaching relationship can be a valuable and enriching experience. However, it may be new and initially uncomfortable for those who have never sought therapy before.

The first step is typically to fill out an electronic intake form and review the informed consent form which outlines the benefits and consequences of counselling or coaching and the importance of confidentiality.

In your first sessions with me, you will have the opportunity to discuss and work towards your mental health or personal development goals. Maintaining open and honest communication with your counsellor/coach will help to find a method that works best for you.

Can counselling or coaching make me feel worse?

It is important to understand that counselling and coaching can bring about some challenges and difficulties, as it requires you to confront and work through personal issues. However, this process is also incredibly rewarding and fulfilling.
During our sessions, you may encounter some uncomfortable truths and difficult realizations. But, facing these challenges and coming to a place of healing is a valuable and enriching experience.

While it may seem difficult at times, the end result is a deeper understanding and love for yourself. So, while counselling or coaching may bring up some tough emotions and experiences, it is a necessary step towards growth and self-discovery.

How does confidentiality work?

The protection of private information shared in a therapy session is crucial, which is why all counsellors abide by a strict code of ethical guidelines. This ensures that the discussions between you and your therapist are kept confidential, except in circumstances where there is a risk of harm to you or others, or if you give permission for the information to be shared with other professionals for treatment purposes. Coaches follow a similar code of ethics as well.

Does extended medical cover coaching or counselling?

Registered Professional Counsellors are typically not covered by MSP. However, some private insurance plans or employee benefit programs may provide coverage for counselling, regardless of the counselor’s qualifications or registration status.

Coaching is considered professional development and not a medical necessity and therefore is not covered by MSP. It is worth noting that some private insurance plans or employee benefit programs may provide coverage for coaching services. However, coverage and eligibility can vary greatly between insurance providers and individual policies, so it is always best to check with your insurance company for specific details.

It is important to note that MSP coverage and private insurance policies can vary, and it is always best to check with the relevant organizations or insurance providers for the most up-to-date information.

What is the best way to contact you?

If you wish to book an appointment, please use our online booking system at (link here) .

For anything else, please contact me directly at [email protected] or fill out our contact form 

What is your cancellation policy?

Wilder Way Counselling asks clients to give one weeks notice if they wish to cancel or reschedule an appointment. If less than a week’s notice is given, clients are charged 50% of the session fee and if less than 48 hours notice is given clients are charged the full fee. In case of a true emergency the fee may be waived or kept at 50% and this will be decided at the therapist’s discretion. If a client no shows more than 3x in six months or twice consecutively treatment will be terminated or renegotiated, and no refund will be given. If a client has purchased a multi session package it is nonrefundable except in cases of a true emergency in which case 50% of the prorated price of sessions left in the package may be refunded, however, clients may reschedule sessions from a package with one weeks notice at no charge.

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